Registration

Minimum legally required training for all licensees/approved managers and recommended training for any subsequent or additional approved managers.  Provide Responsible Service of Alcohol (THHBFB09A, THHBFB09B, SITHFAB009A, SITHFAB201, SITHFAB002 or SITHFAB021) is a pre-requisite for this course.

INSTRUCTIONS TO CANDIDATE

COURSE ASSESSMENT & CERTIFICATION

To complete this nationally accredited course, you must prove your competency by completing the assessment at the end of each module the course.

The assessment will take place predominantly online with multiple choice questions and you will be advised if you are competent (pass) as you proceed through the modules, you will need to answer each question correctly before you are able to move on to the next module.

The final module of the course requires you to answer a number of short answer questions which should be answered in your own words.

If you are still experiencing issues or require further support, please don’t hesitate to contact our support team on 9321 7701 or via email at assessor@ahawa.asn.au

Minimum legally required training for all licensees/approved managers and recommended training for any subsequent or additional approved managers. 

This course includes the mandatory Provide Responsible Service of Alcohol course.

Included is a FREE Online Conflict Resolution Course
or FREE Online Allergen Awareness Course
or FREE Online WA Service with a Smile Platinum course

Minimum legally required training for all licensees/approved managers and recommended training for any subsequent or additional approved managers.  Provide Responsible Service of Alcohol (THHBFB09A, THHBFB09B, SITHFAB009A, SITHFAB201, SITHFAB002 or SITHFAB021) is a pre-requisite for this course.

Available for a limited time only!

The RSA Refresher & Bridging Course for WA is designed for individuals who have:

• Previously completed the nationally accredited RSA but may have completed it some time ago under an older course codes.

• Individuals who have previously completed the nationally accredited RSA in other States/Territories of Australia. The RSA Refresher & Bridging Course covers the relevant WA specific legislation and regulations.

By completing this course you are ensuring that your RSA knowledge is current and relevant.

Participants of the RSA UPGRADE Course are required to provide a copy of their current WA abridged RSA certificate or RSA certificate issued in another State/Territory in order to receive their RSA UPGRADE certificate.

Mandatory training for all staff involved in the sale, service or supply of liquor. This course is nationally accredited and contextualised to the Northern Territory legislation.

INSTRUCTIONS TO CANDIDATE

COURSE ASSESSMENT & CERTIFICATION

To complete this nationally accredited course, you must prove your competency by completing the assessment at the end of each module the course.

The assessment will take place predominantly online with multiple choice questions and you will be advised if you are competent (pass) as you proceed through the modules, you will need to answer each question correctly before you are able to move on to the next module.

The final module of the course requires you to answer a number of short answer questions which should be answered in your own words. You will also be required to upload a short audio file of yourself simulating refusal of service.

Audio assessment requirement

To complete this assessment you will need:

·         A smart phone, tablet device or computer with audio capture capabilities. .

·         A working internet connection and email account.

·         A phone for the purpose of assessment support and troubleshooting.

You can record and upload a short audio of your answer using either a smart phone application or a Desktop computer microphone or recording application.

Useful Tips

·         If you are completing on a desktop computer with no audio recording capabilities, audio recording files can be made on a smart phone or tablet device and then be emailed to an account for download on the desktop computer. Using the available upload tool in the training course, search and locate the file you have saved and upload for assessment.

·         If using a smart phone or tablet, a recording application such as Voice Memos for Apple devices, or for Android devices. Name the file and save in a location for upload using the upload tool in the training course.

If you are still experiencing issues or require further support, please don’t hesitate to contact our support team on 9321 7701 or via email at assessor@ahawa.asn.au

For participants who require their Nationally Accredited Provide Responsible Service of Alcohol (SITHFAB002) certificate and work in Queensland. Upon completion of this course you will receive the Nationally accredited Provide Responsible Service of Alcohol (SITHFAB002) certificate.

INSTRUCTIONS TO CANDIDATE

COURSE ASSESSMENT & CERTIFICATION

To complete this nationally accredited course, you must prove your competency by completing the assessment at the end of each module the course.

The assessment will take place predominantly online with multiple choice questions and you will be advised if you are competent (pass) as you proceed through the modules, you will need to answer each question correctly before you are able to move on to the next module.

The final module of the course requires you to answer a number of short answer questions which should be answered in your own words. You will also be required to upload a short audio file of yourself simulating refusal of service.

Audio assessment requirement

To complete this assessment you will need:

·         A smart phone, tablet device or computer with audio capture capabilities. .

·         A working internet connection and email account.

·         A phone for the purpose of assessment support and troubleshooting.

You can record and upload a short audio of your answer using either a smart phone application or a Desktop computer microphone or recording application.

Useful Tips

·         If you are completing on a desktop computer with no audio recording capabilities, audio recording files can be made on a smart phone or tablet device and then be emailed to an account for download on the desktop computer. Using the available upload tool in the training course, search and locate the file you have saved and upload for assessment.

·         If using a smart phone or tablet, a recording application such as Voice Memos for Apple devices, or for Android devices. Name the file and save in a location for upload using the upload tool in the training course.

If you are still experiencing issues or require further support, please don’t hesitate to contact our support team on 9321 7701 or via email at assessor@ahawa.asn.au

Mandatory training for all staff involved in the sale, service or supply of liquor in South Australia. This course is nationally accredited and contexualised for South Australia.

INSTRUCTIONS TO CANDIDATE

COURSE ASSESSMENT & CERTIFICATION

To complete this nationally accredited course, you must prove your competency by completing the assessment at the end of each module the course.

The assessment will take place predominantly online with multiple choice questions and you will be advised if you are competent (pass) as you proceed through the modules, you will need to answer each question correctly before you are able to move on to the next module.

The final module of the course requires you to answer a number of short answer questions which should be answered in your own words. You will also be required to upload a short audio file of yourself simulating refusal of service.

Audio assessment requirement

To complete this assessment you will need:

·         A smart phone, tablet device or computer with audio capture capabilities. .

·         A working internet connection and email account.

·         A phone for the purpose of assessment support and troubleshooting.

You can record and upload a short audio of your answer using either a smart phone application or a Desktop computer microphone or recording application.

Useful Tips

·         If you are completing on a desktop computer with no audio recording capabilities, audio recording files can be made on a smart phone or tablet device and then be emailed to an account for download on the desktop computer. Using the available upload tool in the training course, search and locate the file you have saved and upload for assessment.

·         If using a smart phone or tablet, a recording application such as Voice Memos for Apple devices, or for Android devices. Name the file and save in a location for upload using the upload tool in the training course.

If you are still experiencing issues or require further support, please don’t hesitate to contact our support team on 9321 7701 or via email at assessor@ahawa.asn.au

Mandatory training for all staff involved in the sale, service or supply of liquor in Tasmania. This course is nationally accredited.

INSTRUCTIONS TO CANDIDATE

COURSE ASSESSMENT & CERTIFICATION

To complete this nationally accredited course, you must prove your competency by completing the assessment at the end of each module the course.

The assessment will take place predominantly online with multiple choice questions and you will be advised if you are competent (pass) as you proceed through the modules, you will need to answer each question correctly before you are able to move on to the next module.

The final module of the course requires you to answer a number of short answer questions which should be answered in your own words. You will also be required to upload a short audio file of yourself simulating refusal of service.

Audio assessment requirement

To complete this assessment you will need:

·         A smart phone, tablet device or computer with audio capture capabilities. .

·         A working internet connection and email account.

·         A phone for the purpose of assessment support and troubleshooting.

You can record and upload a short audio of your answer using either a smart phone application or a Desktop computer microphone or recording application.

Useful Tips

·         If you are completing on a desktop computer with no audio recording capabilities, audio recording files can be made on a smart phone or tablet device and then be emailed to an account for download on the desktop computer. Using the available upload tool in the training course, search and locate the file you have saved and upload for assessment.

·         If using a smart phone or tablet, a recording application such as Voice Memos for Apple devices, or for Android devices. Name the file and save in a location for upload using the upload tool in the training course.

If you are still experiencing issues or require further support, please don’t hesitate to contact our support team on 9321 7701 or via email at assessor@ahawa.asn.au

Mandatory training for all staff involved in the sale, service or supply of liquor in Western Australia.This course is nationally accredited.

Special rate for current students. You are required to enter your student number in the 'Notes' box upon completion of the course. 

Mandatory training for all staff involved in the sale, service or supply of liquor. This course is nationally accredited.

This course provides useful and important information for anyone involves in preparing, serving or selling food. Awareness of food allergens and the impact allergens have is vital for anyone working in the food industry.

This is a bundle package for the purchase of Classroom Cocktail & Beermasters Courses and Online RSA. The Online RSA Mandatory training for all staff involved in the sale, service or supply of liquor. This course is nationally accredited and a unit from the National Training Package.

Learn how to effectively use conflict resolution skills and strategies to move challenging conflict situations towards a positive outcome.

This is a bundle package for the purchase of MLP1 + RSA + Allergen Awareness course. The MLP1 + RSA is minimum legally required training for all licensees/approved managers and recommended training for any subsequent or additional approved managers.  This includes the Provide Responsible Service of Alcohol component.

MLP2 - Manage an environment for the sale, supply or service of liquor is an elective unit available for completion once the core unit MLP1 has been completed. Completing the MLP2 unit will strengthen and further develop your knowledge and skills to manage or supervise environments where liquor is served, supplied or sold to the general public.

Completion of the MLP2 course is suitable for work in pubs, taverns,small bars, restaurants, nightclubs, special facilities etc.

Successful completion of both MLP1 and MLP2 will lead to the full Statement of Attainment -  Course in Management of Licensed Premises 52863WA

You MUST already have completed the core unit MLP1 to register for and complete MLP2

MLP3 - Manage environments for the production or wholesale supply of liquor is an elective unit available for completion once the core unit MLP1 has been completed. Completing the MLP3 unit will strengthen and further develop your knowledge and skills to manage or supervise environments where liquor is supplied within venues with a wholesale or production licence.

Successful completion of both MLP1 and MLP3 will lead to the full Statement of Attainment -  Course in Management of Licensed Premises 52863WA

You MUST already have completed the core unit MLP1 to register for and complete MLP3

Short refresher course for Approved Managers designed to keep you up to date with regular changes to legislation, policy and regulations.

The WA Service with a Smile Platinum customer service course has been developed to lay a solid foundation for you to build and manage quality customer service within your business.

It provides the fundamentals of managing quality customer service with interactive exercises and commentary from service champions on how to go beyond the basics and exceed customer expectations every time.